Tips, Tricks, and Troubleshooting 2-hour online session

Things will go wrong. Sometimes, they’ll go terribly wrong. The Organizer is the team member that anticipates and plans to make sure all is not lost and that learning proceeds. Learn strategies and troubleshooting techniques to prepare for the challenges you will likely experience making you the calmest person in what would be an otherwise chaotic moment!

At the end of the session participants will be able to:

  • Identify time management techniques when sessions are running long or moving too quickly
  • Discuss professional ways to manage participants who become meeting hijackers
  • Demonstrate the recording function including download and distribution methods across the four major platforms; WebEx, GoToMeeting/Webinar, Adobe Connect and Skype for Business
  • Identify slide and screen share troubleshooting steps for the presentation team
  • Identify sound and microphone troubleshooting steps for the presentation team and participants
  • Develop a quick start guide template for your own use when producing a session to help prevent challenges ahead of time
  • Prepare a backup plan template prior to each session

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