Performance Excellence

It’s important to recognize there are unique challenges when managing a hybrid team. Leaders are feeling the pressure of managing their teams in a more interconnected world, while individuals may struggle with productivity due to isolation, lack of connectedness, and competing priorities. Virtual meeting platforms alone do not solve the real issues of seamlessly operating a hybrid team.

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For more than 30 years, we have developed highly effective programs based on research and industry best practices to improve virtual and hybrid team performance. The precise combination of programs we recommend is tailored to the specific needs of you and your team. Get started by completing our FREE Hybrid Team Performance Survey TODAY.

To help you understand what might be included in your customized solution, we have grouped our programs under the following titles. Each group of programs focus on the unique roles and challenges of a hybrid team environment.

Click on any of the programs below to learn more.

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3-Step Solution to Improve Your Hybrid Team Performance

Our easy 3-step solution process clarifies exactly which programs are right for your leaders and your team.

Step 1: Hybrid Team Performance Survey

Collaboration is key to successful outcomes. We work closely with you to identify what works and what does not work with your team. We conduct a hybrid team performance survey and a series of one-on-one interviews in order to achieve a deeper understanding of the specific challenges your teams face. During our debriefing session, we will review our results, answer questions and share our recommendations.

Step 2: Design the Right Solutions for your Team

We will formulate and deliver a customized training plan to meet the needs of your team. Our plan will include customizing the learning content in a manner that increases the learner’s motivation to absorb and apply the content beyond the training session.

Step 3: Follow-up Support

We are committed to your team’s success. To deliver sustainable solutions, our follow-up support includes a 30-day post webinar support and check-in. Our support is designed to reinforce behaviours and strategies learned in our training program.


Complete our FREE Hybrid Team Performance Survey TODAY!

Learn how to build stronger hybrid teams that deliver better results.


Additional Support

Every team deals with different challenges. To augment our customized training programs, we offer a variety of other solutions to address specific issues. These are designed to engage your team members at a deeper level or provide one-on-one support as needed. They can be incorporated in your initial plan or added on as your team grows.

Click on each of the titles to find out more.

Post Session Support Webinar

An integral part of integrating new skills is to apply the learnings in your hybrid workspace. All of our customized solutions include this post-session webinar support. At the end of their initial program, team leaders, managers, and members get individual assignments to practice on the job. In this facilitated session, participants can ask questions that might have come up in their practice, plus share what worked and what didn’t work with the group. Group sharing is a powerful way to deepen the learning from their own personal experience, as well as that of others.

Hybrid Leadership Coaching

Whether you are a new manager or a seasoned leader, leading in a hybrid workplace has a unique set of challenges that may require you to stretch (or flex) your current management approach and take the empowerment of your team to the next level.

Our coaching program provides new and seasoned leaders with personalized support. Limiting beliefs and behaviours are both revealed and challenged to positively impact the ability to lead effectively in a hybrid work environment.

Coaching provides space for team leaders and managers to explore how to:

  • Stay connected with team members and provide adequate support.
  • Increase their ability to empower all hybrid team members to be productive.
  • Communicate with impact in a context where the attention span is lower.
  • Tap into new motivation drivers for themselves and their team members.
  • Find the right balance between driving productivity and allowing flexibility.

The leader will leave every session with an actionable, personalized plan, focused on overcoming obstacles to ensure rapid change and sustainable momentum. This program is designed around five 1-hour coaching sessions scheduled over a 5-week period.

Hybrid Team Simulation

This powerful session is an interactive, online activity that mimics a hybrid team environment. It provides participants an opportunity to practice their new teamwork know-how and abilities, before applying them in the real world. Participants must draw on their knowledge, experience, and skills to successfully resolve issues and overcome obstacles. This reinforces learning and strengthens your team members’ competencies. Your employees will be better equipped to work in and meet the challenges of a hybrid team.


With reduced attention spans, as well as increased distractions and demands on our time, microlearning’s popularity is soaring due to its short burst learning format and versatility. With each short chunk providing “to-the-point” content or activities, team leaders, managers, and employees can easily access and re-access knowledge as needed to enhance job performance. Virtual Team Builders will partner with you to create custom microcontent to support your learning and development objectives. Whether as standalone units, or sequenced to address specific subjects or problems, it is worth exploring how we can help your company benefit from microlearning.


Recognize that there are unique challenges in every hybrid team. Leaders are feeling the pressure of managing their teams in a more interconnected world, while individuals may struggle with productivity due to isolation and competing priorities. More and better virtual meeting platforms alone do not solve the real issues of operating a hybrid team. The precise combination of programs we recommend are tailored to the specific needs of you and your team. Get started with our Hybrid Team Performance Survey, followed by one-on-one interviews and culminating in a customized program to meet your team’s needs.

Hybrid Lunch-and-Learns

When your team isn’t together in the same location it can often feel isolating, and the need for shared community and connection is even more important. Our 1-hour engaging Lunch & Learn programs can help you create a community of continuous learning and foster a sense of togetherness.

Some of our topics include:

  1. No! I Can’t Do Another Online Meeting
  2. The New Rules of Hybrid Etiquette
  3. Proximity Bias is Real!
  4. Creating a Wellness-Centered Hybrid Work Environment
  5. Going Back To Work in the Office: It Has to Be Worth It
  6. What Is Your Hybrid Mindset?
  7. What Type Of Hybrid Leader Are You?
Certificate in Virtual and Hybrid Team Management (PMAC)

As hybrid work continues to gain traction, this certificate equips you with the skills you need to effectively manage a hybrid team. Upon completion, participants also qualify for Professional Development Units (PDUs) with the Project Management Association of Canada (PMAC).

To qualify for the Certificate, you need to complete the five core programs and your choice of three optional programs.

Core Programs

  • Managing the Hybrid Workplace for Success
  • Creating a Connected  Hybrid Workplace
  • Boosting Productivity
  • Mastering Hybrid Leadership
  • Post Session Webinar

Optional Programs (choose two)

  • Team Operating Agreement -Level One & Two (this is considered as two programs)
  • Emotional KPI’s
  • Navigating Change from a Distance
  • Ignite Virtual Collaboration and Innovation
  • Optimizing Performance
Instructional Design

More and more organizations are being tasked with converting face-to-face training content to Virtual Instructor Lead Training (VILT). We offer instructional design consulting services. Work with our in-house designers to assist you with your course development needs.