Humanizing the Virtual Workplace

Why it’s so essential

A frightening new reality is taking hold in business. Ever-increasing numbers of employees in virtual workplaces report feeling isolated, demotivated, and disengaged from their teams. It’s crucial for leaders to remedy this situation to keep their high-performance teams operating effectively. The solution is to bring more humanity and connectedness to the virtual work environment.

Humanizing the Virtual Workplace

Complete our FREE Virtual Team Performance Survey TODAY! Start humanizing the virtual workplace through presence, empathy, awareness, and action.


We specialize in training leaders on how to build interconnected, high-performance virtual teams. We’ve identified four essential pillars for creating connected, compassionate teams: presence, empathy, awareness, and action. Our proven training programs will show you how to leverage these pillars to elevate the effectiveness and humanity of your teams.

Click on any of the programs below to learn more.

Humanizing the Virtual Workplace

Complete our FREE Virtual Team Performance Survey TODAY!

Discover how you can humanize your virtual teams through presence, empathy, awareness, and action.

Take the Survey

Job Aids

Our training programs are paired with a series of Job Aids that reinforce the knowledge and insights you’ll gain from each session. These guides provide focused strategies you can implement immediately to begin managing your hybrid teams. You’ll also get recommended actions to get the most value out of your efforts. You can choose to purchase our Job Aids on their own or receive them free when you sign up for one of our Training Sessions.

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Additional Support

Every team deals with different challenges when adopting a true hybrid workplace. To augment our customized training programs, we offer a variety of other solutions to address specific issues. These are designed to engage your team members at a deeper level or provide one-on-one support as needed. They can be incorporated into your initial plan or added on as your team grows.

Click on each of the titles to find out more.

Post Session Support Webinar

An integral part of integrating new skills is to apply the learnings in your hybrid workspace. All of our customized solutions include this post-session webinar support. At the end of their initial program, team leaders, managers, and members get individual assignments to practice on the job. In this facilitated session, participants can ask questions that might have come up in their practice, plus share what worked and what didn’t work with the group. Group sharing is a powerful way to deepen the learning from their own personal experience, as well as that of others.

Virtual Leadership Coaching

Whether you are a new manager or a seasoned leader, leading virtually has a unique set of challenges that may require you to stretch (or flex) your current management approach and take the empowerment of your team to the next level.

Our coaching program provides new and seasoned leaders with personalized support. Limiting beliefs and behaviours are both revealed and challenged to positively impact the ability to lead effectively in a virtual work environment.

Coaching provides space for team leaders and managers to explore how to:

  • Stay connected with team members and provide adequate support.
  • Increase their ability to empower virtual team members to be productive.
  • Communicate with impact in a context where the attention span is lower.
  • Tap into new motivation drivers for themselves and their team members.
  • Find the right balance between driving productivity and allowing flexibility.

The leader will leave every session with an actionable, personalized plan, focused on overcoming obstacles to ensure rapid change and sustainable momentum. This program is designed around five 1-hour coaching sessions scheduled over a 5-week period.

Virtual Team Simulation


This powerful session is an interactive, online activity that mimics a virtual team environment. It provides participants an opportunity to practice their new teamwork know-how and abilities, before applying them in the real world. Participants must draw on their knowledge, experience, and skills to successfully resolve issues and overcome obstacles. This reinforces learning and strengthens your team members’ competencies. Your employees will be better equipped to work in and meet the challenges of a virtual team.


With reduced attention spans, as well as increased distractions and demands on our time, microlearning’s popularity is soaring due to its short burst learning format and versatility. With each short chunk providing “to-the-point” content or activities, team leaders, managers, and employees can easily access and re-access knowledge as needed to enhance job performance. Virtual Team Builders will partner with you to create custom microcontent to support your learning and development objectives. Whether as standalone units, or sequenced to address specific subjects or problems, it is worth exploring how we can help your company benefit from microlearning.


Recognize that there are unique challenges in every hybrid team. Leaders are feeling the pressure of managing their teams in a more interconnected world, while individuals working remotely may struggle with productivity due to isolation and competing priorities. Enhanced communication tools and  meeting platforms help solve some of the issues of operating a hybrid team in different workplaces. However, the precise combination of programs we recommend are tailored to the specific needs of you and your team. Get started with our Hybrid Team Performance Survey, followed by one-on-one interviews and culminating in a customized program to meet your team’s needs.

Virtual Lunch-and-Learns

When your team isn’t together in the same location it can often feel isolating, and the need for shared community and connection is even more important. Our 1-hour engaging Lunch & Learn programs can help you create a community of continuous learning and foster a sense of togetherness.

Certificate in Virtual Team Management (PMAC)

Virtual Team Builders is one of few virtual training organizations recognized by the Project Management Association of Canada (PMAC). We offer this Certificate in Virtual Team Management to high performing team leaders and team members at all levels and in any industry. It was designed to meet the needs and maximize the effectiveness of working in an ever-changing and challenging virtual environment.

As remote teams continue to grow, enhanced virtual leadership skills are required to stay ahead of the competition. Learn the skills you need to navigate in this new normal while expanding your career and business opportunities. Completion of this certification qualifies you for Professional Development Units (PDUs) with PMAC.

The Certificate includes these five core programs:

  • Winning Strategies for the Virtual Leader
  • Optimizing Performance
  • Building Accountability Through the Creation of a Team Operating Agreement (TOA)
  • Follow-up session: Building Accountability through the Creation of a Team Operating Agreement.
  • Post Session Webinar Support

Three more optional programs are required.  

Leading in a Virtual world

  • Twice the Work Half the Time: Effective Virtual Delegation
  • How to Optimize Your Virtual Team Meetings
  • Emotional KPI’s
  • Beyond the Technology-Towards a High-Performance Virtual Team

Optimize Connection and Resilience

  • Better Communication and Collaboration using the DiSC Behavioral Profile
  • Boost Virtual Productivity, Engagement and Resilience for the New Normal
  • Ignite Virtual Collaboration and Innovation

Enhance Your Live On-line Learning Experience

  • Making Your Online Learning Stick
  • How to Jump Start Your Virtual Training Sessions
  • Deliver Live Online Material
  • Zoom Pro: Tips and Tricks
  • Leading a Webex Meeting
Instructional Design

More and more organizations are being tasked with converting face-to-face training content to Virtual Instructor Lead Training (VILT). We offer instructional design consulting services. Work with our in-house designers to assist you with your course development needs.